FAQ - Spay Fintech

1. What is Spay Fintech?

Spay Fintech is a leading digital payment solutions provider in India, offering a secure and fast payment gateway that supports UPI, credit/debit cards, net banking, EMI, and digital wallet transactions. Trusted by businesses across the country, Spay Fintech enables merchants to accept online payments seamlessly, ensuring real-time settlements, fraud protection, and a smooth checkout experience.

Spay Fintech also provides innovative products like Payment Links, Soundbox Payments, AEPS (Aadhaar Enabled Payment System), BBPS (Bill Payments), and Domestic Money Transfer (DMT) services — empowering small businesses, retailers, and fintech startups to thrive in the digital economy.

With quick integration, 24/7 support, and competitive pricing, Spay Fintech is one of the best choices for businesses looking to scale with a reliable and scalable Indian payment gateway solution.

2. Who can use Spay Fintech?

Spay Fintech is designed for any individual or business in India that wants to accept, send, or manage digital payments efficiently and securely.

• Online businesses & e-commerce platforms: Accept payments via UPI, cards, net banking, and more with a seamless checkout experience.
• Retailers & shop owners: Use services like Soundbox, AEPS, and DMT for easy walk-in customer payments and money transfers.
• Freelancers & service providers: Generate payment links to collect payments from clients easily.
• Financial institutions & NBFCs: Integrate BBPS, AEPS, and DMT services for banking-like features.
• Mobile app & SaaS platforms: Easily integrate Spay’s payment gateway API for in-app transactions.

Spay Fintech empowers users with real-time settlement, high transaction success rates, and robust fraud prevention, making it the ideal choice for anyone who needs a secure, scalable, and reliable payment solution in India.

3. How do I register on Spay Fintech?

Registering on Spay Fintech is quick and easy — designed to onboard merchants, businesses, and agents with minimal hassle.

• Visit the official website: https://spay.live
• Click on "Register" or "Onboard Now"
• Fill out the registration form:
• Provide your Full Name / Business Name, Mobile Number and Email, PAN / Aadhaar, Bank Account details
• Business details like GSTIN, nature of business
• Upload KYC documents: Aadhaar, PAN, Registration Certificate, Bank Passbook or Cancelled Cheque
• Verification by Spay Fintech team
• Start accepting payments after approval

Need help? Contact inquiry@spay.live or +91 8450007614

4. Is my data safe with Spay Fintech?

Yes, your data is 100% safe and secure with Spay Fintech. We follow industry-leading security practices to ensure the privacy and protection of all users, merchants, and transactions.

• SSL Encryption: Secure data transmission via SSL
• PCI-DSS Compliance: Secure card and payment handling
• Secure Servers: Monitored infrastructure with DDoS protection
• Data Privacy Policy: Full compliance with Indian laws
• Two-Factor Authentication (2FA): For login and transactions

Your trust is our top priority.

5. What Services Does Spay Fintech Offer?

1. Payment Gateway: UPI, Cards, Wallets, Net Banking
2. UPI QR Code: Static/Dynamic QR payments
3. Payment Links: Share links via WhatsApp/SMS
4. OneClick Checkout: Fast customer checkout
5. BBPS: Bill payments – electricity, water, gas, etc.
6. AEPS: Aadhaar-based withdrawal, balance check
7. DMT: Send money to any bank in India
8. Soundbox: Real-time UPI voice alerts for merchants

6. How Can I Contact Spay Fintech Support?

• Email: inquiry@spay.live
• Phone: +91-8450007614 (10AM–7PM, Mon–Sat)
• Live Chat: Available on spay.live
• Office: Spay Fintech Pvt. Ltd., Mumbai
• Social: Facebook, Twitter, LinkedIn, Instagram

We’re here to support your digital payment journey.